PRIVACY POLICY

Last Updated: November 1, 2026

At [Your Store Name], we value your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, store, and protect your information when you visit our website, browse our collections, or purchase our Pure Pashmina Shawls and Stoles.

By using our website, you agree to the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website or place an order, we may collect the following information:

Personal Information: Your name, email address, phone number, billing address, and shipping address.
Order Information: Products purchased, order details, transaction information, and purchase history.
Payment Information: Payment details necessary to process your purchase. Payments may be handled securely by third-party payment providers.
Device Information: Your IP address, browser type, device information, and website browsing activity.
Communication Information: Information you provide when contacting us with questions, feedback, or customer service requests.

2. How We Use Your Information

We use your personal information to:

Process and fulfill your orders.
Arrange shipping and delivery.
Provide order confirmations and updates.
Respond to customer inquiries and requests.
Improve our website, products, and shopping experience.
Prevent fraudulent transactions and maintain website security.
Send promotional emails and special offers, where permitted and subject to your preferences.

3. Sharing Your Information

We do not sell your personal information for monetary payment.

We may share necessary information with trusted third parties to operate our store and provide our services, including:

Shopify, which powers our online store.
Payment processing providers.
Shipping and delivery companies.
Website analytics and marketing service providers, where used.
Legal or regulatory authorities when required by applicable law.

These third parties may process your information according to their own privacy policies and applicable obligations.

4. Shopify and Our Online Store

Our store is hosted on Shopify, which provides the e-commerce platform that allows us to sell our products and services.

Your personal information may be processed through Shopify and its service providers to facilitate purchases, payments, order management, website functionality, and other related services.

For more information, please review Shopify's Privacy Policy:

https://www.shopify.com/legal/privacy

5. Cookies and Tracking Technologies

Our website may use cookies and similar technologies to:

Improve website performance.
Remember your shopping preferences.
Keep items in your shopping cart.
Understand how visitors use our website.
Support advertising and marketing activities, where enabled.

You can manage your cookie preferences through our website's cookie banner or your browser settings, where available.

Disabling certain cookies may affect some website features.

6. Data Security

We take reasonable measures to protect your personal information against unauthorized access, misuse, alteration, or disclosure.

We use trusted e-commerce services and security measures to help protect customer information. However, no online transmission or electronic storage method can be guaranteed to be completely secure.

7. Data Retention

We retain your personal information only for as long as reasonably necessary to:

Complete your orders and provide customer service.
Maintain business and transaction records.
Meet applicable legal, tax, and accounting requirements.
Resolve disputes and prevent fraudulent activity.

When information is no longer required, we take reasonable steps to delete or securely dispose of it, subject to applicable retention requirements.

8. Your Privacy Rights

Depending on your location and applicable privacy laws, you may have the right to:

Request access to your personal information.
Request correction of inaccurate information.
Request deletion of certain personal information.
Withdraw consent where processing is based on consent.
Opt out of promotional emails.
Object to or restrict certain types of data processing.

To exercise these rights, please contact us using the details provided below.

9. Marketing Communications

We may send you updates about new collections, exclusive offers, promotions, and products if you have subscribed or otherwise consented where required.

You can unsubscribe from marketing emails at any time by clicking the unsubscribe link included in our emails.

Transactional messages, such as order confirmations and shipping updates, may still be sent when necessary.

10. Third-Party Websites

Our website may contain links to third-party websites or services.

We are not responsible for the privacy practices, content, or security of external websites. We encourage you to review their privacy policies before sharing personal information.

11. Children's Privacy

Our website is not intended to knowingly collect personal information directly from children where parental consent is required.

If you believe that a child has provided us with personal information inappropriately, please contact us so we can review the matter and take appropriate action.

12. International Data Transfers

Your information may be processed or stored in countries other than your country of residence through Shopify and other service providers.

Where required, we take reasonable steps to ensure that appropriate safeguards are in place for such transfers.

13. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business practices, website features, or applicable laws.

Any updates will be posted on this page with a revised Last Updated date.

We encourage you to review this page periodically.

14. Contact Us

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal information, please contact us:

Store Name: [Your Store Name]

Email: [Your Customer Support Email]

Website: [Your Website URL]

Business Location: [Your Business Address / City, Country]

We are committed to respecting your privacy and providing you with a safe and secure shopping experience.

Thank you for shopping with us.